Privacy Policy

LTS Store website is owned by Lab Testing Solutions, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by LTS Store, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using LTS Store website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the LTS Store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via

Your rights:

If you are a European resident, you have the following rights related to your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to

Effective Date: August 2, 2023

This document outlines the manner in which Lab Testing Solutions, Inc. (“Lab Testing Solutions”) manages and utilizes personal information. This encompasses data provided on a Lab Testing Solutions Website (“Website”), as well as details gathered from third-parties and other sources associated with Lab Testing Solutions’ services such as employment, tenant, or occupational health screening.

For details on how Lab Testing Solutions handles personal information received or obtained outside of the United States, please refer to the section titled INTERNATIONAL COLLECTION & CROSS-BORDER TRANSFER OF PERSONAL INFORMATION. Lab Testing Solutions also has a distinct privacy policy statement pertaining to personal information from: (i) the European Union (“EU”), United Kingdom (“UK”), and/or Switzerland, termed EU-U.S. & Swiss-U.S. PRIVACY SHIELD POLICY. This commitment under the Privacy Shield also extends to personal data from the UK.

Your usage of Lab Testing Solutions Websites signifies your acceptance of Lab Testing Solutions’ privacy practices. We might update this privacy policy occasionally. If significant alterations are made, we will communicate this via our Website. If we propose to utilize your personal identifiable information (“PII”) in a way different from our original statement at the time of collection, we will contact you through email, given we have access to your email address. You will then have a say in how we use your data.

Our Commitment to Privacy Lab Testing Solutions is dedicated to ensuring the ethical handling of data and upholding individual privacy rights. We aim to deliver services that reduce risks, promote informed decisions, and enhance safety, while also respecting individual privacy.

We are committed to preserving user privacy through our process design, by ensuring our clients meet the required standards, monitoring them, and through other necessary data security measures. Additionally, we endeavor to maintain transparency by providing users with choices, access, and correction opportunities concerning their personal information.

Data Protection Advocate The global and US Data Protection Advocate for Lab Testing Solutions is our Compliance and Consumer Relations Manager.

For queries or assistance regarding data protection, reach out to Lab Testing Solutions’ Data Protection Advocate at: 1-866-777-8667

Lab Testing Solutions Website We urge you to go through our privacy policy to comprehend how we handle the data you provide on our Websites. This policy might undergo changes, so ensure you review it during each visit to stay updated. This policy is applicable only to Lab Testing Solutions and its affiliated entities. Our Websites are not designed for minors and we do not intentionally gather data from them. However, we are dedicated to adhering to relevant laws such as the US Children’s Online Privacy Protection Act (“COPPA”).

Moreover, this policy is also applicable in offline scenarios where we might require PII from a user for ordering a product via mail or phone.

Our Websites might have links to external third-party sites. Lab Testing Solutions is not responsible for their content or their privacy practices. We advise users to go through the privacy policies of those websites as they might differ from ours.

Lab Testing Solutions is at the forefront of providing technology services and solutions for risk mitigation. We offer a wide range of products, services, and tools to our clients, assisting them in making timely and informed decisions. Recognizing our duty to maintain the privacy and confidentiality of PII accessed through our Websites is crucial for us, our clients, and users.

How Information is Gathered and Used on our Websites When you visit our Websites, Lab Testing Solutions sticks to the subsequent privacy principles. Generally,

visiting a Lab Testing Solutions Website doesn't require you to disclose your identity or provide any personal information. Our web servers merely record domain names of visitors, not their e-mail addresses. Such data helps us gauge metrics like the number of site visits, average duration of visits, and pages viewed. This information aids us in enhancing our website's content and user experience.

Personal Identifiable Information (PII) Our Website will only gather PII if you voluntarily offer it to Lab Testing Solutions. Such data may encompass your name, address, email, phone number, date of birth, credit card details, social security number, driver's license, and login credentials. It might also include survey responses, order-related information, or inquiries made through our site. Additionally, if you order via mail or phone, we might request similar information.

Cookies Cookies are tiny data fragments stored by your browser on your computer. Our site employs first and third-party cookies, but it doesn't use them to collect PII. Cookies help Lab Testing Solutions remember your User ID during visits, facilitating the tracking of your ordered reports or their updates. They also assist us in identifying any potential fraudulent activities or system misuse.

Most browsers automatically accept cookies, but you can modify settings to decline or notify you before accepting them. If you refuse cookies, be aware that some features of our Websites, especially those related to order placement, might not work.

More about our cookie usage can be found here: [Lab Testing Solutions Cookie Policy Link].

Non-PII Information Our Websites also gather non-personal data. For instance, we might collect data about your visit without capturing personal details. We may track statistics like visitor count, pages visited, referral domains (like, and browser types. Sometimes, to better understand and enhance our website, we might use external services.

Information Use & User Options Information collated by our Websites is primarily used for addressing your queries, processing your requests, managing your account, and for internal review. Lab Testing Solutions does not share, sell, or lease PII to third parties for promotional activities.

Lab Testing Solutions might reach out in response to your comments, for account maintenance, or to complete a requested transaction. We might also inform you about other relevant products or services. However, you always have the option to decline such communications.

If you wish to stop receiving emails from Lab Testing Solutions, you can contact us at Lab Testing Solutions doesn't use external data for marketing enrichment.

Users can ask Lab Testing Solutions not to use, correct, or delete previously provided data. To modify or suppress any provided information, contact us at While we'll do our best to accommodate your requests, we might decline them where the law permits.

Data Sharing & Protection We might share your data with third parties to complete a transaction you initiated. We might collaborate with third parties for services like employment, tenant, and health screening. We have service agreements with these entities, requiring them to adhere to our privacy policy and maintain data confidentiality.

Furthermore, we might disclose personal data when legally mandated or when such action aligns with legal processes.

Access & Amendment As a data-centric company, Lab Testing Solutions emphasizes the accuracy of data. We provide users access to PII submitted through our Websites and encourage them to correct any inaccuracies.

If you wish to view or correct data held by Lab Testing Solutions, please use our website tools or email us at This provision applies only to PII collected via our Websites.

Security Measures Lab Testing Solutions adopts measures to guard against unauthorized access, alteration, or misuse of PII collected through this Website. We use industry-standard protocols, such as SSL encryption, for sensitive data like credit card details. We restrict PII access to employees or service providers who require it for their duties. When disposing of PII, we use methods like document shredding and electronic media erasure, ensuring data can't be easily reconstructed.

Lab Testing Solutions Business Practices Many of Lab Testing Solutions' services are Consumer Reports, as defined under the FCRA. When providing these reports to clients, we act as a Consumer Reporting Agency (CRA) and adhere to FCRA regulations.

For detailed information about our EU-U.S. & Swiss-U.S. PRIVACY SHIELD POLICY and other related privacy practices, please refer to our dedicated sections or contact:

Lab Testing Solutions Consumer Relations Manager USA 1-866-777-8667

SMS Opt-In Policy

1. Introduction: This SMS Opt-In Policy outlines the terms and conditions for receiving SMS (Short Message Service) messages from Lab Testing Solutions. By opting in, you agree to the following terms and conditions.

2. Consent: By opting into our SMS service, you consent to receive text message alerts from Lab Testing Solutions regarding our services, updates, promotions, and more.

3. How to Opt-In: To subscribe to Lab Testing Solutions SMS alerts, text ‘SUPPORT’ to the number dialed. You'll receive a confirmation message once you've successfully enrolled.

4. How to Opt-Out: If at any point you wish to stop receiving our SMS messages, simply text ‘STOP’ to 12345. You'll receive a one-time opt-out confirmation.

5. Message Frequency: The number of Lab Testing Solutions SMS messages you receive may vary, but you won't receive more than four messages per month.

6. Message & Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text or data plan, it's best to contact your wireless provider.

7. Support/Help: For support or information about our SMS service, text ‘SUPPORT’ to the number you called. Alternatively, you can email us at or call 1-866-777-8667.

8. Privacy Policy: All personal information you provide to Lab Testing Solutions for SMS messaging will remain confidential and will not be shared with third parties. For more details, please refer to our main privacy policy.

9. Changes to this Policy: Lab Testing Solutions may revise or update this policy. If significant changes are made, we will notify subscribers via SMS.

10. Governing Law: This SMS policy and the use of the SMS service are governed by and construed in accordance with the laws of the United States.

By subscribing, you understand and agree to the terms of this SMS Opt-In Policy.

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